Refund & Returns Policy

Refunds and Returns Policy

Effective Date: January 10, 2024

Thank you for shopping with BlueShieldGlasses.net, owned and operated by Jarral Rajput LTD. We value your satisfaction and are committed to providing a seamless shopping experience. Below is our comprehensive refunds and returns policy for physical products purchased through our website.

1. Eligibility for Returns and Refunds

We accept returns and process refunds under the following conditions:

  • Return Window: Products must be returned within 30 days of the delivery date.
  • Product Condition: Returned items must be:
    • Unused and in their original packaging.
    • Free from damages caused by improper use.
    • Accompanied by the original receipt or proof of purchase.
  • Exclusions: We do not accept returns for:
    • Gift cards.
    • Clearance or final sale items.
    • Items that have been customized or personalized.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer support team at [email protected] with your order number, a brief description of the issue, and any supporting photos (if applicable).
  2. Wait for Approval: Our team will respond within 2 business days to provide a Return Authorization (RA) number and detailed instructions.
  3. Ship the Product: Send the product to the following address:Jarral Rajput LTD
    62 Joanne Drive
    Holbrook, NY 11741
    • Include the RA number in your package.
    • Use a trackable shipping method to ensure safe delivery. Customers are responsible for return shipping costs unless the product is defective or the return is due to our error.

3. Refund Process

  • Refund Method: Approved refunds will be issued to the original payment method used during purchase.
  • Processing Time:
    • We aim to process refunds within 5-7 business days of receiving the returned product.
    • Depending on your payment provider, it may take an additional 3-5 business days for the refund to reflect in your account.
  • Deductions:
    • If applicable, a restocking fee of $5.00 may be deducted from the refund amount.
    • Original shipping costs are non-refundable unless the return is due to our error or a defective product.

4. Exchanges

We offer exchanges for defective or damaged items. To request an exchange, follow the same steps outlined in the “How to Initiate a Return” section. Exchanges are subject to stock availability.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery at [email protected] with photos of the damage. We will provide a replacement or full refund, including return shipping costs, as applicable.

6. Contact Us

For any questions or assistance regarding returns and refunds, please reach out to us:

We are here to help and ensure your satisfaction with our products.